Our Office
Roe & Company is a Saskatchewan law firm with offices in both Saskatoon and Biggar. Our members provide legal representation in many diverse areas of practice including criminal law, civil litigation, family law, wills and estates, real estate, and corporate and commercial law.

Our Duty to You
We are under a duty to you as our client to obtain and manage your personal information in a consistent and responsible manner and maintain this information in strict confidence except where:

• expressly or impliedly permitted by you;
• where required by law to be disclosed; or,
• where otherwise permitted by our Code of Professional Conduct (authorized by the Law Society of Saskatchewan).

We are responsible for ensuring that the information we, and our staff, collect and retain is accurate and remains confidential.

Why do you need my personal information?
Your personal information allows our office to represent and serve you better. We collect and retain your personal information so that we may:

• maintain contact and communications with you; and,
• provide you with legal advice on your specific legal issue or problem.

What information will be collected?
We will collect any information that may be relevant in maintaining contact with you, and in assisting our lawyers with the resolution of any legal issue or problem you may have. This information may be personal in nature and may include such details as your name, address, marital status, employment history, bank information, personal relationships, medical or health status, or financial transactions.

As well, depending on the nature of the legal work we undertake for you, we may acquire personal information from other sources. For example, we may obtain information about you from your spouse, your family, real estate agent, mortgage broker, banker, employer, employees, accountant, medical caregiver, family services worker, youth worker, social worker, government agencies, etc.

Will my information be provided to others?
Roe & Company does not provide your personal information to any third party for any marketing purpose whatsoever. Your information will not be sold or released under any circumstances for such purpose.

We will only provide your personal information to necessary parties (such as the courts, government agencies, or other professionals or persons assisting you or involved with your affairs) as may be required to assist you with the resolution of your legal issue or problem.

Do I have to provide consent every time you undertake a task for me?
When we are retained to act for you, it is implied that we may collect, use and release such information as may be required to complete the legal work requested by you in a timely and professional manner. For example, in a real estate deal, it is implied that we may contact and obtain information about you from your realtor and bank.

In all other cases, we will contact you and obtain your written or verbal consent if we need to collect, use or release your personal information to another party.

Where is my information stored and how may I have access to it?
Your information is kept locked, safe and secure on site and protected on our computer system. Only members of our office have access to this information, and if there are third parties on site (such as tradespersons, or other professionals) they are supervised or monitored in their tasks to ensure client confidentiality.

Concluded files are retained in our storage facility within time limits recommended by the Law Society of Saskatchewan and our professional insurer, and then confidentially destroyed.

You may have access to your personal information by contacting the lawyer on your file, or if your request is not addressed within 10 business days, by contacting our office’s privacy representative at:

Roe & Company
Attention: Privacy Agent
CONFIDENTIAL
#313 – 220 – 3rd Avenue South
Saskatoon, SK, S7K 1M1
(306) 244-9865

Please indicate the nature of your request and your contact information so that it may be processed at the earliest opportunity by our office. Wherever possible, we endeavour to respond to privacy requests or concerns within five (5) business days. If your request cannot be processed or your information cannot be changed to accommodate your request, we will provide our reasons for doing so and attach your correspondence to your file.

In some cases, such as where your file has been destroyed, where it would be costly to reproduce the information, it would violate federal, provincial or municipal law, or we would no longer be able to preserve solicitor-client privilege, we will decline your request.

Communications with our office
Please remember that your communications to our office and our subsequent replies, by telephone, cellular phone, or e-mail may be intercepted or subject to monitoring and/or recording by third parties in certain instances. We expect that you will bear this in mind in your communications with our office.